cam-secure.com Return Policy
Last updated: [3.11.2024]
At cam-secure.com, we are committed to providing you with quality products and exceptional customer service. If you are not completely satisfied with your purchase, we have a clear return policy in place to help you.
Return conditions
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Return period : You have 30 days from the date of receipt of your order to request a return.
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Product Condition : Returned items must be in perfect, unused condition with all original accessories, manuals and packaging. Any product that has been opened, used or damaged will not be eligible for return.
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Non-returnable products : For hygiene and safety reasons, certain products, such as cameras that have been used for testing, cannot be returned.
Return Process
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Return Initiation : To initiate a return, please contact our customer service at camsecureofficiel@gmail.com with your order number and reason for return.
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Return Instructions : Please contact us before any return procedure at camsecureofficiel@gmail.com
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Return Shipping Costs : Return shipping costs are the responsibility of the customer, unless the product is defective or an error was made during shipping.
Refunds
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Refund Processing : After we receive and inspect your returned item, we will notify you via email whether your refund has been approved or rejected.
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Processing Time : If your return is approved, your refund will be processed within [number of days] days and will be credited to your original method of payment.
Exchanges
We do not offer direct exchanges. If you wish to obtain a different product, please return the item for a refund and place a new order.
Contact
For any questions regarding our return policy, please contact our customer service at camsecureofficiel@gmail.com.
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